[What’s New?] Transition to Our New Online Support Center

We are excited to announce that we will be transitioning to our brand new Online Support Center today.  The platform will make the process of getting support and answers easier, 24 hours a day, 7 days a week.  The robust Knowledge Base is stocked with tons of helpful guides and FAQs to save you time and energy.  There is also a community section where you can post a question and another No-IP community member has the ability to help you solve the issue.

For now, the new support section will only be for searching through guides and FAQs and asking questions, but in the near future, you will be able to open a Support Ticket within the same platform, and even live chat with one of our amazingly helpful Support Agents.

You can check out the new support section here: http://www.noip.com/support.

We thank you for being a No-IP customer and value your opinion. We would love to hear your feedback on the new support platform. If you have questions or comments, please do not hesitate to leave them below. After you check it out, you can even take this quick 6 question survey to help us, help you.

-The No-IP Team

  1. Muito bom…!

  2. hi, i just buy No-IP Enhanced for 1 year and i use no-ip DUC v3.0.4 on my server that give me an update to my ip to the name justme.no-ip.org.

    after i buy the No-IP Enhanced its say that an Email send to me to finish the steps after buying but the probalm taht i can get the email becouse my Email Exchange is going to justme.no-ip.org and the serves is not working.
    what shold i do?
    tnx, Zahi Amor.

  3. Thank you for your comment, please open a support ticket and someone will be happy to assist you. http://www.no-ip.com/ticket

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