TL;DR: No-IP held a live webinar on September 16, 2026 to demo the MSP Multi-Tenant Platform, a single dashboard that lets managed service providers (MSPs) manage every client’s domain, DNS, Dynamic DNS (DDNS), and remote access from one login. This post thanks everyone who registered and attended, recaps the demo and the security and revenue case behind it, and rounds up the platform itself: one-click access, domain registration with client-retained ownership, an expiry dashboard for domains and SSL, and DDNS with Public Tunnels for CGNAT-blocked connections. See the platform.

You showed up, and that told us something

We opened with a true story: It was Deven’s birthday, and his phone rang at 6 a.m. Client outages, everywhere, no email alert, no warning. He only found out because someone else noticed first and called him, then spent the rest of his birthday firefighting instead of celebrating it. None of it should have been a surprise.

More people registered for this session than we planned for, and the live attendance was solid. Those numbers matter as they confirm the fragmentation problem we spent months building this platform to solve, and prove it’s as common as our own support queue suggested. Thank you to everyone who joined.

A big thank you to Kyle, Deven, and Balbina for running the session and for staying past the scheduled end to keep answering questions.

Sound familiar?

Before the demo, we put six lines in front of the room and asked which one stings:

• “Who even registered this domain?”
• “Their email just stopped delivering.”
• “The domain expired over the weekend.”
• “Their web guy changed a record again.”
• “I have to drive out to reach that box.”
• “We just onboarded 40 clients. Where is anything?”

If one of those is yours, that’s exactly why we built this.

The Common Hang-ups

The demo ran on the real dashboard, not mockups. Here are some of the things we presented:

• Linked Accounts, where a technician impersonates a client account with one click instead of juggling separate logins and waiting on someone else’s two-factor code.
• A Zones dashboard showing every managed client zone, query activity, and record history in one view.
• Domain registration and subscriptions, including renewal dates and auto-renew status, tracked per client.
• Dynamic DNS & Remote Access, including hostname management and, for clients behind CGNAT, Public Tunnels.

The MSP Multi-Tenant Platform: The Rundown

MSPs are accountable for client uptime, email delivery, remote access, and DNS stability, but the infrastructure sits scattered across registrars a client picked years ago, a different DNS console per account, and third-party developers who touch records without telling anyone.

The No-IP MSP Multi-Tenant Platform is a single control plane for that layer: domain, DNS, DDNS, and connectivity for every client, managed from one dashboard.

Why MSPs Are Choosing It

• DDNS, DNS, and Public Tunnels natively combined. Remote access and DNS management sit together, no extra tools stitched on.
• Purpose-built multi-tenancy. The only MSP-built app for domain and DNS, not a portal added to a single-tenant tool.
• Client-retained chain of custody. The MSP manages the domain; the client keeps ownership. No forced transfers, and offboarding is clean.

The Security Angle

Domains, DNS records, and certificates are a client’s external identity, and drift there isn’t a hygiene problem, but an attack surface. Four examples we walked through live:

• The registrar account. CISA issued an emergency directive over DNS record tampering; its first actions were to audit every record and enforce MFA on every account that can change one.
• The record nobody owns. Over a million domains a day sit open to takeover through stale delegation, and more than 30,000 have already been taken.
• The domain that lapsed. Researchers bought 40 expired domains for about $800 and inherited more than 4,000 live backdoors on production hosts.
• DMARC parked at p=none. CIS Safeguard 9.5 names DMARC directly, and over half of mid-market domains with a record still publish no enforcement policy.

The platform’s response is structural: linked accounts remove shared credentials, MFA is required on the account, and change logs record who touched what and when. Our own framing for it: you’re not selling DNS filtering, you’re selling the layer underneath it, the posture the rest of the security stack assumes is already correct.

Why the Numbers Stand with No-IP

No-IP has run DNS infrastructure for 25+ years, serving 35+ million users worldwide, with a 100% uptime track record and ICANN-accredited domain registration. A first client can go live in minutes rather than days or weeks.

Thank you, again!

None of the above lands without the room that showed up to hear it. Whether you asked a question or sat quietly and took notes, thank you for spending part of your September 16 with us.

We closed the call the way we’ll close this post: own the outage before your client tells you about it. Set up your first client in minutes, or talk to the MSP team about plan mapping and migration for your clients. If you want the original platform announcement first, read the launch post.

FAQs

I RSVP’d but couldn’t attend. Did I miss my chance to see the platform? No. You can reach out to us using the link here.

Do I need to already be a No-IP customer to try the platform? No. You can start validating the platform without an existing account.

Who should I talk to about setting this up for my clients? Reach out through the MSP Platform page to talk to the MSP team directly about your portfolio and setup.